Chateau Star River Pudong Shanghai Hotel | Shanghai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

2588 Jinxiu Road Pudong New Area, Shanghai, China

Chateau Star River Pudong Shanghai is a 5-star luxury hotel featuring extensive amenities including an indoor swimming pool, a spa center, and wellness facilities. This hotel offers family-friendly accommodations and boasts 261 individually furnished rooms with premium bedding and room service.

Dining Options

The Chateau Star River Pudong Shanghai offers a variety of dining options, including the E Café, which serves breakfast and dinner in a garden view setting with 24-hour room service available. Guests can indulge in Cantonese, German, and Western dishes at the hotel's restaurants.

Leisure & Wellness

Leisure facilities at the Chateau Star River Pudong Shanghai include a fitness center, sauna, and mini golf course, alongside the indoor pool. Guests can also enjoy treatments at the spa, which offers massages and body treatments.

Business Facilities & Transportation

For business needs, the hotel provides eight meeting rooms and offers services like concierge support and Wi-Fi. The location of the hotel is convenient, with easy access to Longyang Road Subway and Maglev Station, which provides an 8-minute ride to the airport.

Local Attractions & Shopping

Nearby attractions include Century Park, Oriental Pearl TV Tower, and Yu Garden, providing ample leisure opportunities for families and visitors. The hotel also features a seasonal outdoor pool and is situated close to shopping areas such as Kerry Parkside Mall.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier King Room

Max:

2 persons

650 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Bathtub

room details

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Deluxe King Room

Max:

2 persons

510 sq. feet

Bed options:

1 King Size Bed

Bathtub

Balcony

room details

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Premier Twin Room

Max:

2 persons

650 sq. feet

Bed options:

2 Single beds

Pool view

Bathtub

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Shanghai 4.5 mi

Airports

Shanghai Hongqiao International (SHA) 15.5 mi

Shanghai Pudong International (PVG) 20.3 mi

Train

Shanghai Railway Station Metro Station 6.2 mi

Metro stations

Jinxiu Road2000 ft

Fanghua Road4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Internet

Internet access

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Currency exchange
Barber shop

Sports & Fitness

Fitness center
Tennis court
Mini golf

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Children

Cribs

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

2588 Jinxiu Road Pudong New Area, Shanghai, China

Map view

2588 Jinxiu Road Pudong New Area, Shanghai, China

City landmarks

Events

Shanghai New International Expo Center

2.0 mi

Museums

Shanghai Science and Technology Museum

1.9 mi

No.2100 Longyang Road

Shanghai Maglev Museum

1.4 mi

Garden

Yu Garden

3.6 mi

Shopping Area

Paris in spring Store

5200 ft

Parks

Century Park

1.9 mi

Tower

Oriental Pearl TV Tower

4.3 mi

No.2277 Pudong SouthRoad

Nanpu Square Park

1.6 mi

Square

Century Square

2.1 mi

Himalayas Art Museum

1.8 mi

No.1188 Fangdian Road

Himalayas Art Center

2.1 mi

Parks

Sanlin Shibo Theme Park

1.8 mi

Bridges

Nanpu Bridge

2.4 mi

Pudong New Area

2.2 mi

Parks

Old Bell Park

2.1 mi

Museums

Shanghai Jiangnan Silk Museum

2.3 mi

Pudong New Area

Century Boulevard

2.4 mi

Shopping Area

Pudong Shopping Center

2.2 mi

Tower

Shanghai Tower

3.4 mi

100 Century Ave; 世纪大道100号

Shanghai World Financial Center

3.7 mi

Tower

Jin Mao Tower

3.5 mi

No.185 Dongjiadu Road

Shanghai Dongjiadu Church

2.5 mi

Museums

China Art Museum

2.9 mi

No.1221 Bocheng Road

YueLiangChuan

2.5 mi

No.199-28 Fangdian Road

Zendai Museum of Modern Art

2.7 mi

Shopping Area

Bao daxiang children Shopping Center

2.6 mi

No.1539 Huaxia East Road

Shanghai Feng Tianxing Stone Museum

2.7 mi

No.1551 Zhongshan South Road

Shanghai Sanshan Hall

2.7 mi

No.1551 Zhongshan South Road

Shanghai Folk Collection Exhibition Hall

2.7 mi

Nearby

Libraries

Pudong Library

1200 ft

Restaurants

Jiujing Japanese Restaurant

1200 ft

Xinghewan Business Street

Costa Coffee

4600 ft

PuDong New Area GaoKe West Road 2110

Reviews and Ratings

Reviews from guests about their experience.

78%

loved their spa retreat and can’t wait to return.

7.8/10

Very good

Rooms

7.2

Location

5.2

Service

5.6

Dining

5.2

Harper

United Kingdom, March 2025

6.8/10

My stay at Chateau Star River Pudong Shanghai had its highs and lows. The hotel boasts spacious rooms and a luxurious feel, but its location leaves much to be desired. Service was hit-or-miss, and dining options fell short of expectations, especially for a five-star hotel.

Rooms

6.0

The room was large with an interesting sunken seating area and well-appointed features. However, the carpet had a musty odor, and the air conditioning didn't seem to work properly, leaving the room uncomfortably warm.

Service

5.0

Check-in was quick and the staff were generally pleasant. Yet, the service at breakfast was poor, and some staff members seemed overly rigid about rules, which detracted from the experience.

Location

5.0

While the hotel is situated conveniently for the conference centre, it’s quite far from the city centre and local amenities. I found the location to be quite isolated, making it difficult to explore the area.

Dining

5.0

Breakfast offered a mix of Western and Chinese options, but the overall quality was average. Additionally, the dining atmosphere lacked energy, with the restaurant feeling quite empty during peak times.

Facilities

6.0

The hotel has impressive facilities like pools and a gym, although the pool was often too cold to use. WiFi was slow, but I managed to cope after getting a better router.

David

United Kingdom, March 2025

6.8/10

Staying at Chateau Star River was a mixed experience for me. The hotel is grand with spacious rooms and attentive staff, yet there were numerous quirks that detracted from the experience, like the inconvenient layout and some lackluster dining options.

Rooms

7.0

My room was impressively large with a huuuge double king-size bed and luxurious fittings, but the stained carpet and locked balcony were disappointments.

Service

6.0

The service was mostly really good, with very attentive staff, but communication was difficult since only a few staff members spoke English well.

Location

5.0

While the hotel is situated in a quiet area, I found it quite far from main attractions, requiring a taxi ride to get anywhere meaningful.

Dining

5.0

Breakfast was decent, especially the Chinese dishes, but I was disappointed by the lack of fresh fruit and the slow service at the restaurant.

Facilities

6.0

The hotel has good facilities, including nice pools, though I found the room service slow and the minibar out of order during my stay.

Noel

United Kingdom, January 2025

5.0/10

The Chateau Star River Pudong Shanghai offers a grand, if perplexing, luxury experience. Its stunning decor and spacious rooms are often overshadowed by significant service and location issues. While the staff were generally polite and the facilities well-appointed, the dining options left much to be desired, especially considering the high prices.

Rooms

6.0

My room was spacious and featured luxurious fittings, though the air conditioning was ineffective and the carpet had a wet dog smell. The balcony was locked, which added to my frustration.

Service

5.0

While the staff were friendly and eager to help, their English skills varied, which complicated communication. I found the service at breakfast to be slow and disorganized, and check-out was unreasonably time-consuming.

Location

5.0

The hotel is situated far from major attractions, with only a Starbucks and a supermarket nearby. I found walking to the metro station challenging in the summer heat, and taxis were necessary to explore the area further.

Dining

5.0

Breakfast was a letdown, lacking fresh options and served in a huge restaurant that felt empty. Prices were on the higher side for the limited selection available.

Facilities

5.0

While the hotel boasts impressive facilities, including pools and well-designed bathrooms, the overall experience was diminished by operational issues like poor internet connectivity and unwieldy elevator access.

Sophia

United Kingdom, January 2025

7.2/10

I found the hotel to be quite extravagant in terms of decor, with marble everywhere. but the pretentiousness overshadowed my experience. The rooms were spacious and comfortable, perfect for a restful sleep. However, the service varied greatly; while some staff were friendly, others seemed indifferent and not very helpful. The location felt remote and inconvenient; getting to the nearest subway took too long, and dining options nearby were quite limited.

Rooms

8.0

The rooms are spacious and comfortable, featuring luxurious interiors and an impressive bathroom. the beds are soft, which I really appreciated. That said, finding my room was confusing at times due to the hotel's layout.

Service

5.0

While some staff were pleasant and accommodating, others made me feel like a burden. particularly during breakfast, where I felt like my requests for coffee were an inconvenience.

Location

5.0

The hotel is situated quite far from major attractions. it takes about 10 minutes to walk to the nearest metro, and transferring to the main city center takes a fair amount of time and taxi fare.

Dining

5.0

Dining options within the hotel didn't live up to expectations; the food was overpriced and average at best. breakfast could have offered more variety to make it worthwhile.

Facilities

6.0

The hotel offers a plethora of facilities like a gym and pool. but, unfortunately, the pool was often too cold for comfort, and access to the gym was sometimes crowded with children.

Sid

United Kingdom, December 2024

6.8/10

My stay at Chateau Star River Pudong Shanghai was quite impressive overall. The room was luxurious, spacious, and well-equipped. However, the location was a bit far from downtown attractions, which might not suit everyone.

Rooms

9.0

The room on the 8th floor was huge with a comfortable bed and luxurious amenities. I loved that the bathroom had a TV in the mirror and that the room was always prepared for the night.

Service

7.0

The staff were pleasant and generally helpful, always greeting me with a smile. However, there were moments when communication was a bit challenging, especially during busy times.

Location

6.0

Though the hotel was somewhat removed from downtown, I found it peaceful. It was conveniently located near a metro station, allowing me to reach popular sites quickly.

Dining

6.0

The breakfast offerings were decent but a bit pricey for my taste. I opted to explore local dining options instead, which were more affordable.

Facilities

8.0

The hotel had excellent facilities, including a large pool and fitness area. I appreciated the complimentary minibar that was restocked daily.