What are the check-in and check-out times at Chateau Star River Pudong Shanghai?
Check-in is at 14:00 and check-out is at 12:00.
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Chateau Star River Pudong Shanghai, Shanghai
159US$
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Key details
About the Hotel
2588 Jinxiu Road Pudong New Area,
Shanghai,
China,
Shanghai Municipality
- Near Nanpu Square Park
Great
8.7
8.9
4.3
Loved by guests
"Really showcases the availability,the tastes!. Chandeliers spectacular!."
"The Chateau Hotel/Resort was way better in every respect than we ever could have expected."
"The rooms are very big and spacious and luxurious interior."
Chateau Star River Pudong Shanghai offers 5-star luxury complemented by its
Rooms & Amenities
Each of the 261 rooms at Chateau Star River Pudong Shanghai includes a minibar, air-conditioning, and free Wi-Fi. Private bathrooms feature deep soaking bathtubs and rainfall showerheads. Guests can also choose from differing mattress firmness levels to meet their needs.
Dining Options
Dining options at the hotel include the
Leisure & Recreation
Chateau Star River Pudong Shanghai features an
Business & Transportation
Business travelers benefit from
“I appreciated the classic European Monarch architecture. The spacious rooms offer a luxurious feel, complemented by attentive service. It is a great choice if you want to stay in the Pudong area.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Chateau Premier King Room
2 persons
60 m²
1 King-size bed
Shower
Bathtub
room details
Chateau Deluxe King Room
2 persons
47 m²
1 King-size bed
Bathtub
Balcony
room details
Chateau Premier Twin Room
2 persons
60 m²
2 Single beds
Bathtub
Balcony
room details
Chateau Deluxe Twin Room
2 persons
47 m²
2 Single beds
Bathtub
Balcony
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- Barber shop
Sports & Fitness
- Fitness centre
- Tennis court
- Mini golf
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Children
- Cots
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Chateau Star River Pudong Shanghai presents an enticing array of dining selections, blending authentic Chinese flavors with international fare. Guests can relish in serene settings, from indoor luxuries to garden views, each offering a unique taste of culinary artistry.
真粤中餐厅
Chinese
Ambiance
Traditional Chinese decor creates an inviting atmosphere focused on comfort and authenticity.
Key Offerings
Explore an array of classic Cantonese dishes, artfully crafted with a focus on fresh, regional ingredients.
Reservation
Recommended.
Hours vary.
意咖啡西餐厅
International
Ambiance
A tranquil setting with garden views, combining a modern design with warmth, perfect for casual dining.
Key Offerings
Savor a selection of globally inspired dishes alongside refreshing beverages; options available for all-day enjoyment.
Reservation
Not needed.
Hours vary.
Location
2588 Jinxiu Road Pudong New Area,
Shanghai,
China,
Shanghai Municipality
Map view
2588 Jinxiu Road Pudong New Area,
Shanghai,
China,
Shanghai Municipality
City landmarks
Event hall
Shanghai New International Expo Center
3.2
km
Museum
Shanghai Science and Technology Museum
3.1
km
Landmark
Shanghai Maglev Museum
2.2
km
Garden
Yu Garden
5.9
km
Park
Century Park
3.1
km
Shopping Area
Paris in spring Store
1.6
km
Tower
Oriental Pearl TV Tower
6.9
km
Landmark
Nanpu Square Park
2.6
km
Square
Century Square
3.4
km
Landmark
Himalayas Art Museum
2.9
km
Landmark
Himalayas Art Center
3.3
km
Park
Sanlin Shibo Theme Park
3.0
km
Landmark
Pudong New Area
3.6
km
Bridge
Nanpu Bridge
3.9
km
Park
Old Bell Park
3.4
km
Museum
Shanghai Jiangnan Silk Museum
3.8
km
Landmark
Century Boulevard
3.8
km
Shopping Area
Pudong Shopping Center
3.7
km
Tower
Shanghai Tower
5.6
km
Landmark
Shanghai World Financial Center
6.0
km
Tower
Jin Mao Tower
5.7
km
Landmark
Shanghai Dongjiadu Church
4.1
km
Landmark
Zendai Museum of Modern Art
4.4
km
Museum
China Art Museum
4.7
km
Shopping Area
Bao daxiang children Shopping Center
4.1
km
Landmark
YueLiangChuan
4.1
km
Landmark
Shanghai Feng Tianxing Stone Museum
4.3
km
Landmark
Shanghai Sanshan Hall
4.3
km
Landmark
Shanghai Folk Collection Exhibition Hall
4.3
km
Nearby
Library
Pudong Library
360 m
Restaurants
Jiujing Japanese Restaurant
350 m
Xinghewan Business Street
Ajisen Ramen
1.4
km
PuDong New Area GaoKe West Road 2110
Costa Coffee
1.4
km
PuDong New Area GaoKe West Road 2110
Explore Shanghai
Explore Pudong's Highlights
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Harper
United Kingdom,
March
2025
6.8/10
My stay at Chateau Star River Pudong Shanghai had its highs and lows. The hotel boasts spacious rooms and a luxurious feel, but its location leaves much to be desired. Service was hit-or-miss, and dining options fell short of expectations, especially for a five-star hotel.
Rooms
6.0
The room was large with an interesting sunken seating area and well-appointed features. However, the carpet had a musty odor, and the air conditioning didn't seem to work properly, leaving the room uncomfortably warm.
Service
5.0
Check-in was quick and the staff were generally pleasant. Yet, the service at breakfast was poor, and some staff members seemed overly rigid about rules, which detracted from the experience.
Location
5.0
While the hotel is situated conveniently for the conference centre, it's quite far from the city centre and local amenities. I found the location to be quite isolated, making it difficult to explore the area.
Dining
5.0
Breakfast offered a mix of Western and Chinese options, but the overall quality was average. Additionally, the dining atmosphere lacked energy, with the restaurant feeling quite empty during peak times.
Facilities
6.0
The hotel has impressive facilities like pools and a gym, although the pool was often too cold to use. WiFi was slow, but I managed to cope after getting a better router.
David
United Kingdom,
March
2025
6.8/10
Staying at Chateau Star River was a mixed experience for me. The hotel is grand with spacious rooms and attentive staff, yet there were numerous quirks that detracted from the experience, like the inconvenient layout and some lackluster dining options.
Rooms
7.0
My room was impressively large with a huuuge double king-size bed and luxurious fittings, but the stained carpet and locked balcony were disappointments.
Service
6.0
The service was mostly really good, with very attentive staff, but communication was difficult since only a few staff members spoke English well.
Location
5.0
While the hotel is situated in a quiet area, I found it quite far from main attractions, requiring a taxi ride to get anywhere meaningful.
Dining
5.0
Breakfast was decent, especially the Chinese dishes, but I was disappointed by the lack of fresh fruit and the slow service at the restaurant.
Facilities
6.0
The hotel has good facilities, including nice pools, though I found the room service slow and the minibar out of order during my stay.
Noel
United Kingdom,
January
2025
5.0/10
The Chateau Star River Pudong Shanghai offers a grand, if perplexing, luxury experience. Its stunning decor and spacious rooms are often overshadowed by significant service and location issues. While the staff were generally polite and the facilities well-appointed, the dining options left much to be desired, especially considering the high prices.
Rooms
6.0
My room was spacious and featured luxurious fittings, though the air conditioning was ineffective and the carpet had a wet dog smell. The balcony was locked, which added to my frustration.
Service
5.0
While the staff were friendly and eager to help, their English skills varied, which complicated communication. I found the service at breakfast to be slow and disorganized, and check-out was unreasonably time-consuming.
Location
5.0
The hotel is situated far from major attractions, with only a Starbucks and a supermarket nearby. I found walking to the metro station challenging in the summer heat, and taxis were necessary to explore the area further.
Dining
5.0
Breakfast was a letdown, lacking fresh options and served in a huge restaurant that felt empty. Prices were on the higher side for the limited selection available.
Facilities
5.0
While the hotel boasts impressive facilities, including pools and well-designed bathrooms, the overall experience was diminished by operational issues like poor internet connectivity and unwieldy elevator access.
Sophia
United Kingdom,
January
2025
7.2/10
I found the hotel to be quite extravagant in terms of decor, with marble everywhere. but the pretentiousness overshadowed my experience. The rooms were spacious and comfortable, perfect for a restful sleep. However, the service varied greatly; while some staff were friendly, others seemed indifferent and not very helpful. The location felt remote and inconvenient; getting to the nearest subway took too long, and dining options nearby were quite limited.
Rooms
8.0
The rooms are spacious and comfortable, featuring luxurious interiors and an impressive bathroom. the beds are soft, which I really appreciated. That said, finding my room was confusing at times due to the hotel's layout.
Service
5.0
While some staff were pleasant and accommodating, others made me feel like a burden. particularly during breakfast, where I felt like my requests for coffee were an inconvenience.
Location
5.0
The hotel is situated quite far from major attractions. it takes about 10 minutes to walk to the nearest metro, and transferring to the main city center takes a fair amount of time and taxi fare.
Dining
5.0
Dining options within the hotel didn't live up to expectations; the food was overpriced and average at best. breakfast could have offered more variety to make it worthwhile.
Facilities
6.0
The hotel offers a plethora of facilities like a gym and pool. but, unfortunately, the pool was often too cold for comfort, and access to the gym was sometimes crowded with children.
Sid
United Kingdom,
December
2024
6.8/10
My stay at Chateau Star River Pudong Shanghai was quite impressive overall. The room was luxurious, spacious, and well-equipped. However, the location was a bit far from downtown attractions, which might not suit everyone.
Rooms
9.0
The room on the 8th floor was huge with a comfortable bed and luxurious amenities. I loved that the bathroom had a TV in the mirror and that the room was always prepared for the night.
Service
7.0
The staff were pleasant and generally helpful, always greeting me with a smile. However, there were moments when communication was a bit challenging, especially during busy times.
Location
6.0
Though the hotel was somewhat removed from downtown, I found it peaceful. It was conveniently located near a metro station, allowing me to reach popular sites quickly.
Dining
6.0
The breakfast offerings were decent but a bit pricey for my taste. I opted to explore local dining options instead, which were more affordable.
Facilities
8.0
The hotel had excellent facilities, including a large pool and fitness area. I appreciated the complimentary minibar that was restocked daily.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in for free.
Breakfast
A full breakfast is served at the price of CNY 228 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of floors:
21
Number of rooms:
219
Former name
Chateau Star River Pudong
FAQs
About Chateau Star River Pudong Shanghai
How far is Chateau Star River Pudong Shanghai from Pudong International Airport?
The hotel is located approximately 30 km from Pudong International Airport, accessible via an 8-minute Maglev ride.
What are some nearby attractions to Chateau Star River Pudong Shanghai?
Nearby attractions include Shanghai Ocean Aquarium (9 km), Jin Mao Tower (8 km), and Shanghai Disney Resort (18 km).
Does Chateau Star River Pudong Shanghai have any on-site dining options?
The hotel features three dining options, including E-café for buffet meals and Always Cantonese Restaurant serving a selection of Cantonese dishes.
Is parking available at Chateau Star River Pudong Shanghai?
Free private parking is available on-site without the need for reservation.
What fitness and recreational facilities does Chateau Star River Pudong Shanghai offer?
Guests can access a fitness center, an indoor swimming pool, a mini golf course, and a tennis court.
What room amenities can guests expect at Chateau Star River Pudong Shanghai?
Rooms include air conditioning, a mini fridge, cable TV, a personal safe, and a spacious bathroom with a deep soaking tub and rainfall showerhead.
How close is Chateau Star River Pudong Shanghai to the city center?
The hotel is approximately 11 km from the city center of Shanghai.
Does Chateau Star River Pudong Shanghai provide complimentary Internet access?
Complimentary Wi-Fi is available throughout the property.
Are there any business facilities at Chateau Star River Pudong Shanghai?
The hotel has eight meeting rooms available for business events and conferences.
What breakfast options are available at Chateau Star River Pudong Shanghai?
Breakfast is available for an additional charge of 228 CNY.
What languages do the staff at Chateau Star River Pudong Shanghai speak?
The staff are proficient in multiple languages to assist international guests.
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